Post by sorkarhira on Nov 8, 2024 20:00:11 GMT -8
According to the survey , more than 50% of specialists have encountered conflicts at work.
The ability to identify disputes and resolve them effectively is a critical skill for modern managers. We offer 5 universal strategies for all occasions.
Care
This strategy is used by those who do not want to enter into conflict and sort things out with colleagues. This approach is usually chosen when:
there are more important tasks that urgently need to be solved;
the parties to the conflict need to cool down in order to then calmly discuss the problem again;
the controversial situation cannot be resolved in any way.
Compliance
One of the participants website development service takes the opponent's side and abandons his point of view. It is worth making concessions when:
one of the interlocutors realizes that he is wrong;
a team member wants to reduce losses in the event of losing a conflict.
Compulsion
The participant insists on his point of view and refuses to accept the opinions of others. This strategy should be used in one case - if it is necessary to urgently make a vital decision.
In other cases, this approach can lead to constant confrontations within the team and the deterioration of long-term relationships. You can also lose your leadership position if the decision you are advocating turns out to be wrong.
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Compromise
The parties to the dispute try to find a solution that will satisfy the interests of both parties to some extent. This approach is used when:
it is necessary to find a rational way out of the situation in a short period of time;
A temporary solution needs to be adopted.
It may happen that both parties remain dissatisfied with the result, and the agreements reached will not be fully implemented.
Cooperation
This is an advanced version of compromise, which is considered the most constructive way to resolve conflicts. In this approach, the participants together seek a way out of the situation that will satisfy their needs.
The strategy is used when both parties want to find a true solution to the conflict and, if necessary, are ready to spend a lot of time searching for it.
Many conflicts are easier to prevent before they arise. You can learn how to do this from our free online course " Cooperation in a Professional Environment ". Lecturers: Romanenko Yu. N., lecturer at ITMO University, Kazantseva M. V., co-founder of the K&D Training agency, and Fedorova A. V., practicing psychologist and lecturer at ITMO University.
The ability to identify disputes and resolve them effectively is a critical skill for modern managers. We offer 5 universal strategies for all occasions.
Care
This strategy is used by those who do not want to enter into conflict and sort things out with colleagues. This approach is usually chosen when:
there are more important tasks that urgently need to be solved;
the parties to the conflict need to cool down in order to then calmly discuss the problem again;
the controversial situation cannot be resolved in any way.
Compliance
One of the participants website development service takes the opponent's side and abandons his point of view. It is worth making concessions when:
one of the interlocutors realizes that he is wrong;
a team member wants to reduce losses in the event of losing a conflict.
Compulsion
The participant insists on his point of view and refuses to accept the opinions of others. This strategy should be used in one case - if it is necessary to urgently make a vital decision.
In other cases, this approach can lead to constant confrontations within the team and the deterioration of long-term relationships. You can also lose your leadership position if the decision you are advocating turns out to be wrong.
Take online courses for free
and discover new opportunities
Start studying
Compromise
The parties to the dispute try to find a solution that will satisfy the interests of both parties to some extent. This approach is used when:
it is necessary to find a rational way out of the situation in a short period of time;
A temporary solution needs to be adopted.
It may happen that both parties remain dissatisfied with the result, and the agreements reached will not be fully implemented.
Cooperation
This is an advanced version of compromise, which is considered the most constructive way to resolve conflicts. In this approach, the participants together seek a way out of the situation that will satisfy their needs.
The strategy is used when both parties want to find a true solution to the conflict and, if necessary, are ready to spend a lot of time searching for it.
Many conflicts are easier to prevent before they arise. You can learn how to do this from our free online course " Cooperation in a Professional Environment ". Lecturers: Romanenko Yu. N., lecturer at ITMO University, Kazantseva M. V., co-founder of the K&D Training agency, and Fedorova A. V., practicing psychologist and lecturer at ITMO University.